Terms of Service including Refund Policy for Cindy Dittrich Music

Last Updated: July 25, 2025

Welcome to Cindy Dittrich Music. These Terms of Service ("Terms") govern your use of our website https://cindydittrichmusic.com and any purchases or services provided through it. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Use of the Website

a. Eligibility

- You must be at least 13 years old (or 16 in some jurisdictions, such as the EU) to use the Website. By using the Website, you confirm that you meet this age requirement.

- If you are using the Website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

b. License to Use

- We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes, subject to these Terms.

- You may not use the Website for any illegal or unauthorized purpose or in a way that violates any applicable laws.

c. Prohibited Activities

You agree not to:

- Copy, reproduce, distribute, or modify any content on the Website (including music) without our express permission.

- Use the Website to engage in unlawful, harmful, or fraudulent activities.

- Attempt to gain unauthorized access to the Website, its servers, or any connected systems.

- Use automated tools (e.g., bots, scrapers) to access or collect data from the Website.

- Interfere with the Website’s functionality or security.

2. Music Purchases and Downloads

a. Purchase Terms

- When you purchase music through the Website, you are granted a non-exclusive, non-transferable license to download and use the music for personal, non-commercial purposes.

- You may not resell, redistribute, publicly perform, or create derivative works from the music without our written permission.

b. Payment

- All purchases are processed through secure third-party payment processors (Squarespace Payments). You agree to provide accurate payment information and authorize us to charge the listed price.

- Prices are in U.S. dollars and include any applicable taxes unless otherwise stated.

c. Refunds

-c1 -No Refunds for Digital Downloads

Due to the nature of digital goods, all music purchased and downloaded from our Website is **non-refunded**. Once a digital music file is purchased and made available for download, the transaction is considered final. This policy applies because:

- Digital downloads are instantly accessible upon purchase, and we cannot prevent their use after delivery.

- The music files are non-returnable and cannot be revoked once downloaded.

By purchasing music from our Website, you acknowledge and agree that **no refunds, exchanges, or credits** will be issued, except as required by applicable law (see Section 3 below).

-c2- Technical Issues or Non-Delivery

If you experience a technical issue with your purchase, such as a corrupted file or failure to receive a download link, please contact us at cindydittrichmusic@gmail.com within 7 days of your purchase. We will work to resolve the issue by:

- Providing a new download link or replacement file, if possible.

- Investigating any reported technical issues with our Website or third-party payment processor (Squarespace Payments).

We reserve the right to verify the issue before taking action. Please note that issues caused by your device, internet connection, or email settings are not our responsibility, but we will assist where possible.

-c3- Exceptions Required by Law

In some jurisdictions, consumer protection laws may grant you specific refund rights that cannot be waived, even for digital goods. If you are entitled to a refund under applicable law (e.g., due to a statutory cooling-off period or defective product), please contact us at cindydittrichmusic@gmail.com with details of your purchase and the legal basis for your request. We will review and respond in accordance with applicable law.

-c4-How to Contact Us

If you have questions, concerns, or issues with your purchase, please contact us at:

- Email: cindydittrichmusic@gmail.com

- Mailing Address: 1265 W. Pheasant Run St., Springfield, MO U.S.A.

We aim to respond to all inquiries within 48 hours.

-c5-Changes to This Refund Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after changes constitutes acceptance of the updated policy.

3. Intellectual Property

- All content on the Website, including music, text, images, logos, and design elements, is owned by or licensed to Cindy Dittrich Music and protected by copyright, trademark, and other intellectual property laws.

- You may not use, reproduce, or distribute any content from the Website without our prior written consent, except as permitted under these Terms.

4. User Accounts

- If you create an account, you are responsible for maintaining the confidentiality of your username and password and for all activities under your account.

- You agree to provide accurate and complete information when creating or updating your account.

- Notify us immediately at cindydittrichmusic@gmail.com if you suspect unauthorized use of your account.

5. User-Generated Content

- If the Website allows you to submit comments, reviews, or other content, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, display, reproduce, and distribute that content in connection with the Website.

- You are responsible for ensuring that your content is lawful, non-infringing, and does not violate these Terms.

6. Third-Party Links and Services

- The Website may contain links to third-party websites or services (e.g., social media platforms, music players). We are not responsible for the content, policies, or practices of these third parties.

- Transactions with third-party payment processors are subject to their terms and conditions.

7. Termination

- We may suspend or terminate your access to the Website at our discretion if you violate these Terms or engage in activities that harm the Website or other users.

- You may stop using the Website at any time. To delete your account, contact us at cindydittrichmusic@gmail.com.

8. Disclaimer of Warranties

- The Website and all content, including music, are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

- We do not guarantee that the Website will be uninterrupted, error-free, or secure.

9. Limitation of Liability

- To the fullest extent permitted by law, Cindy Dittrich Music and its affiliates, officers, or agents will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or purchased music.

- Our total liability for any claim related to the Website or purchases will not exceed the amount you paid for the specific purchase giving rise to the claim.

10. Indemnification

- You agree to indemnify and hold harmless Cindy Dittrich Music and its affiliates, officers, and agents from any claims, damages, or losses arising from your violation of these Terms or your use of the Website.

11. Governing Law and Dispute Resolution

- These Terms are governed by the laws of Missouri, United States, without regard to its conflict of law principles.

- Any disputes arising from these Terms or your use of the Website will be resolved through binding arbitration in Springfield, Missouri or courts located in Greene County, Missouri.

12. Changes to These Terms

- We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after changes constitutes acceptance of the updated Terms.

13. Contact Us

If you have questions or concerns about these Terms, please contact us at:

- Email: cindydittrichmusic@gmail.com

- Mailing Address: 1265 W. Pheasant Run St., Springfield, MO 65810 U.S.A.

© Copyright 2025 Cindy Dittrich. All rights reserved.